The on-call coordinator can be reached by calling or texting 631.485.CISM (2476). Early intervention by both professional and peer-support personnel who are specially trained and follow an established standard of stress intervention techniques affect recovery from traumatic stress positively. It is believed that proper management of these types of situations can help individuals improve their coping abilities and decrease the development of harmful tendencies.

After any given critical incident or accident, the on-call coordinator for the CISM Team needs to have a point of contact at a facility. Typically, this is one of the elected officials at the facility or the facility representative. In the case of an emergency, the rep (or designee) will need be able to relay the following detailed information to the on-call coordinator:

Having accurate information about typical reactions coupled with understanding and support from friends and family or other loved ones can make big difference to people affected by traumatic events. As a family member or friend, the best actions you can take are to:

As a coworker, your understanding of the affected person’s situation is vital to their ultimate success. By being aware of appropriate tools and coping strategies, you can put forth your best effort in dealing with the event. Some ways you can demonstrate your support as a coworker are as follows:

Getting Prepared: what to expect before, during and after a hurricane

Shelter in Place Tip Sheet

Taking Care of Your Pets

Impact on Children and Families

Emotional Toll of Hurricanes

Insurance and Finances After a Natural Disaster

After a Flood Returning Home Safely

Coping With Floods Aftermath

Health and Safety Precautions During and After a Flood

Supporting Employees Impacted by a Natural Disaster

The sources below provide additional information regarding Critical Incident Stress Management:

American Red Cross

International Critical Incident Stress Foundation

CISM International

CISM Perspectives

Center For the Study of Traumatic Stress

Occupational Safety and Health Administration

U.S. Department of Health and Human Services

Magellan Healthcare